Australia

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ABAXIS VETSCAN integration into Zoetis update

                        

                           

 

Zoetis welcomed ABAXIS VETSCAN, the leading provider of diagnostic instruments and consumables, to the business in 2018. Zoetis is now able to offer a complete portfolio of innovative animal health solutions, to support our customers across the continuum of care.

 

 

 

 

ABAXIS VETSCAN in Australia is currently exclusively distributed by REM SYSTEMS.

This distribution agreement will cease 31 March 2020 in line with Zoetis’ direct distribution model for the Companion Animal and Equine portfolios.

 

Alongside REM SYSTEMS, Zoetis will begin directly distributing the ABAXIS VETSCAN hardware (analysers) in July 2019 for nil capital arrangements only.

 

This notification does not affect any current REM SYSTEMS corporate agreements. All corporate partners will be advised in a separate communication of the process for those clinics.

 

All other ABAXIS VETSCAN hardware purchases should continue to be ordered directly through REM SYSTEMS.

 

In addition, all ABAXIS VETSCAN consumables should be ordered directly from REM SYSTEMS until 31 March 2020. 

 

Zoetis will continue to work closely with REM SYSTEMS over the coming months to ensure our customers are well supported throughout this transition period. REM SYSTEMS will continue to actively sell and support the ABAXIS VETSCAN range until 31 March 2020 and will continue to be your primary contact point for enquires regarding sales of analysers and consumables.

 

Zoetis would like to thank REM SYSTEMS for their significant contribution to building the ABAXIS VETSCAN brand and both Zoetis and REM SYSTEMS will continue to work closely together for this period in our partnership.

 

In line with our commitment to providing superior support to veterinarians, Zoetis have launched a team of Diagnostics Application Managers who will be primarily responsible for all post-sales support and they are the primary contact for existing ABAXIS VETSCAN customers.

 

The Zoetis Diagnostics Application Managers will work closely with the Zoetis Pharmaceutical Professional Sales Representatives to ensure you are well supported across the portfolio.

 

ABAXIS VETSCAN Support team:

 

REM SYSTEMS

For sales of analysers and consumables please contact REM on 1800 737 222

REM SYSTEMS

NATIONAL

Nicolette Newell

Dr Matt Jones

QLD

Richard Watt

or Katinka Quirk

NSW

Simone Taylor

VIC and TAS

Troy Carter

WA and SA

Daryn Bungey

 

 

For existing Abaxis customers who would like technical support or further training, please contact your local Zoetis Diagnostics Application Manager:

 

NATIONAL

Dr Dani Hoolahan

QLD and NT

Hannah Ryan

NSW and ACT

Heather Sillince

VIC and TAS

Bronwen MacRae

WA and SA

Laura Banks

 

 

We thank you for your ongoing support.

 

Rachael O'Callaghan 

Chief Executive Officer

REM SYSTEMS          

Lance Williams

Vice President and Cluster Lead, Australia & NZ

Zoetis

 

 

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